We collect information about you in the following ways:

- You use our website or enter information there.

- You purchase something on our website.

- You visit our office.

- You talk with us on the phone.

- You file a claim with us.

The website spareza.com does not use personal data to identify the user. You share your personal information with us when you register as our customer and make a purchase on your own behalf, or if someone makes a purchase on your behalf and has the right to share your contact details. Here you can find out how we process your information and how long we store it.

- Returns

5 years or in accordance with applicable accounting standards/legislation.

- User registration

Until you request us to delete your account.

- Purchasing process

Until you request us to delete your account.

- Sending newsletters and special offers

Until you opt out.

- Phone identification

Until you request us to delete your account or until the warranty on purchased goods expires.

- CCTV for crime prevention and investigation

3 months or until the investigation of a specific incident is completed.

- Linking the website to social networks and targeted advertising

Until you withdraw your consent.

Cookies are text data transmitted from the Spareza web server.
We use cookies to enhance user interaction with the site and improve the overall functionality of the online store.

Cookies allow, depending on the user's choice, to "remember" you in the following ways:

Only for the duration of your session on the site (the session automatically ends when the browser is closed);
Through a persistent cookie that saves user information until it is deleted by the user.
Spareza uses the following cookies:

Functional and operational cookies
These cookies are used for the following purposes:

Providing access to the services offered on our website.
Constantly improving website performance (e.g., increasing page load speeds).
Protecting against spam and abuse.
Identifying the user’s preferred language.
Ongoing development and enhancement of our site’s services.
Remembering the settings you selected (e.g., region).
Saving preferences you’ve made (e.g., text size, font, and other parameters).
If you disable this type of cookie, we cannot guarantee that all functions of our website will remain available to you.

Cookies for optimizing digital interaction
These cookies collect aggregated information about how visitors use the Spareza website. They help us simplify and improve your digital interaction experience with us.

If you disable this type of cookie, you will not have access to special offers based on your behavior on the site, and some features (e.g., saving search queries or staying logged in) may not be available.

Advertising/targeting cookies
These cookies are used to display our advertisements on other websites you visit. They are placed by third-party advertising networks on our behalf and with our permission and do not collect data that can identify the user.

Legitimate interests of Spareza – Re-consent for data processing is not required if the client was previously given the opportunity to opt out. This exception ("soft opt-in") applies to clients with whom we have had prior transactions and is based on our legitimate interests in maintaining communication.
If you are our client, we may send you information about products and services that might interest you using the contact details provided as part of our collaboration.

Prior consent – If we have not had sufficient interaction to justify legitimate interests, we will ask for your consent before sending informational materials via email. Consent will also be required for displaying advertisements on social networks and Google services.

We use tools and services to simplify collaboration and speed up communication, sharing your data with partners in communication, marketing, and IT support.
Analytics companies help us improve the website, and cookies from Facebook and Google are used with your consent.

Spareza protects your information through physical, technical, and administrative measures. Access to personal data is granted only to trained employees who need it to provide services.

We regularly update security technologies, and data in our systems is encrypted. Physical offices are protected against loss and unauthorized access, and SSL encryption is used for transmitting confidential information.

While we adhere to high standards of data protection, no method of transmission or storage can guarantee 100% security.

If you have questions about security, please contact us via email.

You can not only learn how we process your data but also request to restrict its processing.

Your rights:

Learn what data we store and how it is processed.
Withdraw consent for data processing.
Update your contact information.
Restrict data processing.
Request the deletion of data before the end of its storage period.
Opt out of personal data processing.
If you have any questions, please contact our support team at [email protected].

If you have any questions or encounter difficulties related to data processing, please write to us. We are ready to provide answers to your questions.
Contact us via email at [email protected].